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Identigate Quarterly Newsletter – Q2 2024 Client Transformations and Innovations

Dear valued clients and business partners,

As we conclude the second quarter of 2024, we at IDENTIGATE are truly honored and excited to share some of the developments, highlights, and transformational projects we’ve been part of over the last quarter.

Digital transformation of the gate pass management process in a leading international school.  

Identigate implemented a digital visitor management system and an integrated gate pass management platform for a leading international school in Kenya. We addressed the challenges associated with manual processing and accounting for visitors, students, parents, casual workers, suppliers, and any other logistical movements that cut across the gate which was initially stored in manual books that were prone to errors and other associated risks.

We implemented our visitor’s management platform branded as Soja VMS and integrated it with our new process engine platform code-named Flow to address this client challenge. The impact of our solution has dramatically increased operational efficiency, enhanced security, improved data management, and reduced wait times. For a detailed understanding of this project kindly refer to the attached case study

Integration of Access Control Systems with Visitor Management Systems for a Leading Property Management Group

One of our clients who is a leading international property management group was faced with the challenge of integrating access control systems and turnstiles to the visitor’s management system in real-time for their various properties. This would enable them to account for all traffic and assets in and out of their buildings.

We successfully integrated advanced access control systems with our visitor management system by customizing the Soja VMS to address their specific needs, we provided a solution that enhanced security, stability, and flexibility. Our goal was to streamline the process of managing and monitoring visitor access, ensuring a seamless and secure experience.

Some of the benefits and values included enhanced risk management, improved experiences for customers, residents, and employees, streamlined visitor management processes, and increased visibility across multiple properties.

This strategic integration has not only fortified the security framework but also optimized operational efficiency, setting a new standard for property management and consultancy services in the region.

Visitors Management – Self Check-in Mode for High-End Data Centre Provider.

A leading global data center provider with high-security requirements was faced with the need to provide world-class customer service and a highly professional image toward existing and potential clients. Due to the nature of their business where they engage with high-profile VIPs, Senior executives, and time-sensitive guests in their facilities, they requested a customized Visitor management system that can meet and exceed this requirement including booking and appointment management in to the facility for seamless access.

To address the above need, we successfully implemented the SOJA visitors management self-service mode, enabling visitors to check themselves in quickly and discreetly, perfectly aligning with the privacy expectations of their premium customers.

The implementation included features such as appointment booking, which streamlined the scheduling and management of visitor appointments, ensuring a seamless and organized process. The client has experienced numerous benefits, including:

  • Enhanced Visitor Management: The self-check-in system has simplified the process, reducing waiting times and enhancing the overall visitor experience.
  • Compliance with Data Protection Policies: The system ensures all visitor data is handled securely, adhering to stringent data protection regulations.
  • Improved Clearance Processes: The streamlined approach has expedited clearance procedures, making them more efficient and less time-consuming.

Optimizing Security Sector Operations with Vigilant

We are pleased to announce the successful launch of Vigilant, which has been implemented for several leading customers in the Kenyan market.

Vigilant is a comprehensive platform designed for organizations seeking to optimize their field operations. With Vigilant, you can effortlessly manage Patrol Management, Incident Management, Shifts and SOPs Management, and Remote Workforce Tracking, all with a single click of a button. Contact us today to schedule a live demo of the platform.

For more information, please visit the Vigilant website.

Looking Ahead

As we look ahead to the coming months, we invite you to engage with IDENTIGATE and explore how our solutions can transform your operations. Whether it’s optimizing event management, ensuring data privacy compliance, streamlining fleet operations, or workflow and gate pass automation, we’re here to support your success.

For inquiries or to re-engage with us, please reach out via email at info@identigate.co.ke or give us a call at +254798335732.

Thank you for your continued partnership and trust in IDENTIGATE. Here’s to a successful and fruitful journey ahead!


Josphine Aphaxand